Tech support that comes to you — anywhere across Brisbane.
Whether it's a frustrating phone issue, a computer that's given up, an email that won't work, or a scam you're not sure about — we've seen it all and we know how to fix it. We come to you, anywhere across Brisbane's CBD, inner suburbs, and Northside, and we work through it together at your pace.
iPhone, iPad & Android Help
Your phone is one of the most powerful tools you own — but only if you know how to use it. We help Brisbane residents get the most out of their devices, from basic setup through to advanced features most people never discover.
We help with: setting up a new iPhone or Android phone, transferring data from an old device, backing up your photos and contacts, fixing apps that aren't working, understanding your settings, and much more.
No question is too basic. If something on your phone has been frustrating you, we want to help.
Computer help — Mac & Windows
Whether you're on a Mac or a Windows PC, we provide honest, thorough computer support for Brisbane residents — in your home, at your desk, on your schedule.
We help with: slow or freezing computers, virus and malware removal, software setup and troubleshooting, Windows and macOS updates, printer and peripheral setup, and optimising performance so your computer feels like new again.
We also help you make smart purchasing decisions — so if you do need a new device, you buy the right one for your needs and budget, not just whatever's being pushed at the counter.
Email, WiFi & device setup
Some of the most common frustrations we hear: email that won't load, WiFi that's slow or keeps dropping out, a new device still in the box, or a smart TV that nobody can figure out. These things shouldn't be stressful — and with the right support, they aren't.
We help with: email setup and troubleshooting (including Bigpond, Outlook, Gmail), WiFi speed and connectivity issues, setting up new devices of any kind, smart TV and streaming setup, smart home devices including lights, cameras, and locks, and eSIM and travel connectivity advice.
Sometimes you don't have a specific problem — you just want to understand your technology better. Our how-to sessions are exactly that: a calm, unhurried session where we go through your device together, at your pace, until you feel genuinely confident.
Popular topics include: getting the most out of your iPhone camera, understanding iCloud and Google Photos, video calling family with FaceTime or Zoom, using online banking safely, and navigating social media with confidence.
One-on-one how-to sessions
Serving Brisbane and surrounds
We provide in-home tech support across Brisbane's CBD, inner suburbs, and Northside — including New Farm, Fortitude Valley, Newstead, Teneriffe, Paddington, Red Hill, Kelvin Grove, Ashgrove, The Gap, Everton Park, Chermside, and surrounding areas. Remote sessions are also available for clients anywhere in Queensland.
Not sure if we cover your area? Give us a call on 0448 744 811 and we'll let you know.